Privacy Policy

Last updated: October 6, 2026. Plain language on purpose — if anything here is unclear, ask us in the chat and we will explain it in writing.

This policy explains what information tigerexch.com.in ("we", "us") collects when you visit this website or use our Tiger Exchange ID service through our official WhatsApp support chat, why we collect it, how long we keep it, and the choices you have. It applies only to this website and our official chat — not to the exchange platform itself, your bank, your UPI app or WhatsApp, each of which has its own privacy terms.

1. Who This Policy Covers

This policy covers visitors to tigerexch.com.in and adults (18+) who contact us through the WhatsApp buttons on this site to create, use or close a Tigerexch ID. Our service is not meant for anyone under 18, and we do not knowingly collect data from minors (see section 10).

2. What We Collect

Because registration happens over WhatsApp rather than web forms, this website itself collects very little. Most information changes hands in the support chat, and only when you choose to send it.

We do not ask for identity documents to issue a standard ID. If an extra check is ever needed — for example, to confirm that a large withdrawal is going to the real account holder — we will tell you in the chat what is needed and why before you send anything. We never ask for your password, OTP, UPI PIN or card details, for any reason.

3. How We Use Your Information

• Running your account: issuing your ID, resetting passwords from your registered number, and sharing working access links.
• Processing money: matching deposits to payment references and sending withdrawals to the correct own-name account.
• Support and disputes: keeping a written record so either side can quote what was agreed.
• Security: spotting stolen logins, impersonators, payment fraud and promotion abuse.
• Responsible play: honouring limits, cool-off requests and self-exclusion, and refusing new IDs to excluded players.

We use your details only for the purposes listed above. If we ever want to use them for something new, we will ask you in the chat first. We do not use your information for automated profiling, and we do not send marketing messages from new numbers. If we share an update with you, it comes in the same chat thread you opened.

4. Legal Basis and Your Consent

We process your information because you asked us to provide a service, because we need it to keep accounts and payments secure, and because some records may have to be kept where the law requires. By messaging our support chat and sending details, you agree to their use as described here. You can withdraw that agreement at any time by asking us to close your ID (see section 9).

5. How Long We Keep It

Where a law requires us to keep a record for longer, we keep only what is required and nothing more.

6. Who We Share It With

We share the minimum necessary, and only in these situations:

• The exchange platform — your username and account status, so your ID works on the panel.
• Banks and payment apps — the payout details needed to send your withdrawal. They process payments under their own terms.
• Service providers — such as our web host, which stores server logs on our behalf.
• Where the law compels us — if a valid legal request requires disclosure.

What We Never Do

• We never sell or rent your details to marketers, other providers or anyone else.
• We never contact you first from new numbers — support stays in the thread you opened.
• We never store your card or UPI PIN; payments happen inside your own banking apps.
• We never share your betting activity with third parties except where the law compels us.

7. How We Protect It

Access to player details is limited to the support team members who need it to help you. Payment details are shared fresh in-chat for each deposit rather than published anywhere public. WhatsApp messages are end-to-end encrypted in transit by WhatsApp itself. No system is perfectly secure, so you play a part too: keep your password private, change it on first login, lock your phone, and never send OTPs to anyone. Our account security guide covers the practical steps.

If something goes wrong

If we become aware of a security incident that affects your details — for example, a support phone being lost or an impersonator obtaining chat screenshots — we will tell affected players in the official chat as soon as we reasonably can, explain what happened, and say what you should do (usually changing your password and watching for fake messages). We will not hide an incident to protect our reputation.

Your part in keeping data safe

• Send payment screenshots only to the official chat, never to people who message you first.
• Crop out anything you do not need to share, such as your full account balance or unrelated transactions.
• Delete old Tigerexch screenshots from shared phones or family devices.
• Turn on two-step verification in WhatsApp so nobody can register your number on another phone.

8. Cookies and Analytics

This website does not set advertising cookies, tracking pixels or third-party analytics. Pages load without external scripts, and the WhatsApp buttons are simple links that open WhatsApp only when you tap them. Like almost every website, our server records basic request logs (section 2). Our hosting and security provider may set strictly necessary cookies to protect the site from bots and attacks; these are not used to track you for marketing. If we ever add analytics to understand page performance, they will be privacy-respecting and this policy will be updated first.

9. Your Rights and Choices

Ask in the official chat at any time to:

1. See what we hold

   We will tell you, in writing, which details are linked to your ID.

2. Correct it

   Update a changed WhatsApp number or payout account after a quick ownership check.

3. Close your ID and delete your data

   Once outstanding balances settle, we close the ID and remove your details from active records. Deletion requests are honoured within 30 days, except records we must keep by law or for an open dispute.

4. Raise a privacy concern

   Type "privacy" in the chat and a senior team member will respond in writing.

10. Children's Privacy

This service is for adults 18 and over. We do not knowingly hold data on minors; accounts found to belong to under-18s are closed and their data deleted. If you believe a minor has contacted us, tell us in the chat and we will act on it.

11. Third-Party Services and Links

When you open WhatsApp, a banking app, a UPI app or the exchange panel, that service's own privacy policy applies to what it collects. We are not responsible for how unofficial websites or impersonators handle data — another reason to reach us only through this site, as explained on our About page.

12. Changes to This Policy

We may update this policy as our service or the law changes. The "Last updated" date at the top always shows the current version, and material changes are announced in the support chat before they take effect.

13. Contact Us

Questions about this policy go to the customer care chat, where the answer arrives in writing. You can also read our terms and conditions and responsible gambling pages.